I greatly appreciated the consultation about my hair color and expectations before the process began. At other salons that I have been to, the stylist just came out with the mixture of color without any conversation. At Future Concepts Studio + Spa, the stylists showed me a chart of colors and suggested what she thought would look best for me. My color turned out beautiful!
The entire experience was wonderful. The warm towel behind my neck during the shampoo – to die for. That was a treat! Very relaxing studio. I also appreciated my hand massage while my color was processing. Thank you!
From the minute I walked in, I was provided with prompt and welcoming customer service.My appointment was for a hot stone massage. Being offered something to drink before my session was very nice. I found the spa atmosphere totally relaxing, comfortable and safe. The décor, subdued lighting and meditative music were very conducive to making my world slow waaaaaay down.
Individual attention – I truly felt my stylist was devoting all her time and energy with just me. She was interested in my total and overall satisfaction throughout the entire time of service. Excellent!
My stylist really got to know me – and asked and what I liked and didn’t like about my hair before she made any suggestions. The entire staff was very friendly. There is a true feeling of team and that I was the most important guest there. I also thought the fact that they did not allow me to tip on my first visit was a very nice touch.
The entire team was very friendly. My stylist really listened to how I wanted my hair styled. I didn’t feel rushed like I have at other salons. She took her time, which made the difference. The salon was very clean, warm and inviting. I was VERY happy with my hair, how it was styled and my pedicure. Overall, I had a great experience and I have already made my appointment for my next visit. Maybe I will treat myself to a massage, too.
What makes Future Concepts Studio + Spa different? THE PEOPLE!!! Everyone my friend and I met was extremely friendly, helpful and genuine. They truly wanted to make sure we both had an excellent experience and we were happy with the services we received. I liked the atmosphere of the salon and the spa. Everything was professional, clean and inviting. The results of the services I received were amazing. I loved my haircut, color, style as well as my pedicure and massage. The staff was extremely qualified and I trusted them completely.
Both the massage therapist and skin care specialist that I received treatment from were extremely knowledgeable and professional. They made me feel very comfortable and well cared for. I was simply expecting a massage and facial and was treated to the best experience ever! From the moment I walked in, until the moment I left, I was pampered! The footbath accompanied with a hot tea drink was wonderful. And, the hair wash and blow dry following my treatment was totally unexpected and so greatly appreciated! I can’t wait until my next appointment next week!